Mobile Crisis Response Team

The Mobile Crisis Response Team (MCRT) provides professional intervention for children, youth & adults who are experiencing a mental health crisis. MCRT Units primarily respond to in-progress calls to support Patrol and conduct outreach with individuals experiencing mental illness or mental health crisis. MCRT Units are able to respond at the request of the incident commander, to critical incidents that involve subjects who are in extreme states of behavioral crisis. The MCRT provides short-term on-site crisis assessment and intervention for children, youth, and adults experiencing a mental health crisis. The main objective and goal of the MCRT is to de-escalate a situation safely and resolve the mental health crisis for all individuals involved when reasonable, practical, and consistent with established safety priorities.   

This is a completely grant-funded program through the Alamogordo Police Department.  Officers now have this amazing resource to call upon when they see a crisis that needs more than just a patrol officer on the scene. The MCRT is comprised of a Clinical Director (an independently licensed social worker), a certified CIT Alamogordo Police Officer, and Peer Support Specialists.

MCRT is a dedicated team that supports the Alamogordo Police Department and Crisis Intervention Team (CIT) officers along with the citizens of Alamogordo who are having a mental health crisis.

The MCRT’s primary objectives are as follows: 

  • Reduce unnecessary criminal justice system involvement among people living with a mental illness and/or substance use disorder or who are experiencing a mental health crisis. 
  • Increase connection to appropriate evaluation, treatment, and support services among people experiencing a mental health crisis. 
  • Develop community partnerships to coordinate services for those living with mental illness and/or substance use disorders. 
  • Assists officers by providing additional crisis intervention skills, referrals to services, education, and outreach for individuals experiencing a mental health crisis.

You have the power to say,
“This is not how my story will end.”  

MCRT Officer, Charlene Ashe

MCRT Officer

What is Mental Illness?

Problems with feeling, thinking, and/or perception negatively impact the ability to relate to others and/or function. 

A small percentage of individuals with mental illness are severely impacted and have lifelong needs. 

Suicide Awareness

Thoughts of suicide can affect anyone regardless of age or gender.  Suicidal thoughts should not be considered normal and often indicate more serious issues and should be taken as such. National Suicide Prevention Lifeline - 1-800-273-8255

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NM Crisis and Access Line Logo Opens in new windowNM Crisis Access Line and Peer to Peer Warmline

Toll-Free 1-855-NMCRISIS (1-855-622-7474) or the Warmline at 1-855-4NM-7100 (1-855-466-7100) 3:30 pm-11:30 pm


NMConnect App is available now on both iOS and Android Click here to learn more about the App!

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Download the NMConnect mobile app!

  • Directly connect to a counselor or peer support worker; 
  • Directly text a peer support worker; 
  • Access up-to-date resources for substance use, mental health services, and other community resources; 
  • Receive current information on the state response to COVID-19.
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